terms & conditions

 

PRODUCTS 

All products are handmade by Means & Beans. Means & Beans is responsible for any small differences in products and products pictures. MEANS & BEANS has made every effort to display the colors of the products on www.means-beans.com as accurately as possible. However, we cannot guarantee that your monitor’s display of the colors is completely accurate. All items are checked for any faults before they are being shipped to our costumers. 

 

PRICES 

The prices of all products are in euro’s inclusive VAT and exclusive shipping costs. 

 

SHIPPING 

All orders will leave our warehouse within 48 hours excluding weekends and holiday. All orders are sent recorded mail with full tracking and usually take 3-5 working days. A tracking number will be emailed to the customer once the order has shipped. Express shipping is unavailable at this time. 

 

International shipping: All orders will leave our warehouse within 48 hours excluding weekends and holiday. Shipping takes approximately 9-12 working days. A tracking number will be emailed to the customer once the order has shipped. Customs and duty fees not included, we do not refund shipping costs for customers that reject their packages upon arrival. 

 

RETURNS 

Items must be returned to our returns department within 14 days of the delivery date for a refund. Jewellery must be returned in its original condition. Jewellery that are returned with signs of being worn or delivered to our returns department outside the 14 day window will not be accepted. Items purchased on sale or items used with a promo code are final sale. Postage costs are not covered by MEANS & BEANS. 

Please allow 3-5 days for the refund to be processed. Make sure your name/order number is included or insert any paperwork if available. The returns address can be found on in your original package.

 

Thanks for understanding, please contact us at meansandbeans@outlook.com if you have any concerns.

 

 

 

CUSTOMER SERVICE

 

TERMS & CONDITIONS

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